1. Who we are
This policy explains how Cornish Craft Barn Ltd (“we”, “us”) uses your personal information when you book a workshop, visit the Barn or café, use our website, or join our mailing list. We are the data controller.
Cornish Craft Barn Ltd, company number 16271632, registered office The Gwel, Kea Downs Road, Chacewater, Truro TR4 8PA.
Questions about your information: email hello@cornishcraftbarn.com, call 01872 211255, or write to us at the address above.
Damian Semonin art workshops: this policy covers workshops booked with Cornish Craft Barn Ltd only. Art workshops run by Damian Semonin are booked and paid for directly with Damian Semonin Art, not with Cornish Craft Barn Ltd. He is responsible for the information you give when booking those, under his own privacy policy.
2. What we collect and why
We only collect what we need. The table shows each use and the legal basis we rely on under UK data protection law.
| What you do | Information we collect | Why we use it | Legal basis |
|---|---|---|---|
| Book a workshop | Name, email, phone, what you booked, payment record | To take your booking, send confirmations, and tell you about changes or cancellations | Contract |
| Tell us about allergies, health or access needs | The details you choose to give | To keep you safe and make the workshop work for you | Your explicit consent (you can withdraw it at any time) |
| Send an enquiry or use a form (contact, table booking, room hire) | Name, contact details, your message | To reply and arrange what you asked for | Legitimate interests (answering you) |
| Sign up to our newsletter | Name, email address | To send you news about workshops and events | Consent (unsubscribe at any time from any email) |
| Join the CCB Community | Name, email, login details, what you post | To run your account and the community area | Contract |
| Have your photo taken at a workshop | Photos of you or your work | To share on our website and social media | Consent (we always ask first) |
| Buy or receive a gift voucher | Name, voucher details | To issue and redeem the voucher | Contract |
Visiting the Barn: we have a Ring video doorbell at the entrance so we can see and speak to people at the door. It shows a live view only and does not record video or sound.
We do not sell your information or use it for automated decision-making.
3. Who we share it with
We share only what each party needs to do its job:
- Guest tutors: your name and any needs you’ve told us about, for workshops they run.
- Stripe: to take card payments. We don’t see or store your full card details.
- Brevo: to send our newsletter and some booking emails.
- Our website host and email service: to run the website, store bookings and send emails.
- The law: if we’re required to share information by law, or to protect someone’s safety.
Some of these services may store data outside the UK. Where they do, they use approved safeguards such as UK-approved contract terms.
4. How long we keep it
| Information | How long |
|---|---|
| Booking and payment records | 6 years, for tax and accounting |
| Allergy, health and access details | Deleted after the workshop or course ends |
| Enquiries and form messages | 2 years after our last contact |
| Newsletter details | Until you unsubscribe |
| CCB Community account | Until you close it, or after 2 years without logging in |
| Photos | Until you ask us to remove them |
5. Cookies and website tools
Our website uses cookies that are needed for it to work, such as keeping you logged in, remembering your booking basket, and protecting forms from spam. We don’t use advertising or tracking cookies.
Some pages show content from other services, such as Google Maps on our Contact page and embedded videos. These services may set their own cookies when you view that content.
6. Your rights
You have the right to ask for a copy of your information, to have it corrected or deleted, to restrict or object to how we use it, and to withdraw consent at any time. To do any of these, contact us using the details in section 1. We’ll reply within one month.
If you’re unhappy with how we’ve handled your information, please tell us first. You can also complain to the Information Commissioner’s Office at ico.org.uk or on 0303 123 1113.
We may update this policy from time to time. The latest version will always be on our website.
Last updated: November 2026